Terms & Conditions

1. Introduction

Welcome to f8888, Bangladesh's trusted online gaming and sports betting platform. These Terms & Conditions govern your use of f8888's website, mobile platform, and all associated services. By registering an account or using any part of our platform, you confirm that you have read, understood, and agree to be legally bound by these terms.

f8888 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Material changes will be communicated via a notice on the platform. Your continued use of f8888 following the posting of changes constitutes your acceptance of those revised terms.

These Terms & Conditions are written in English. In the event of any discrepancy between a translated version and the English version, the English version shall prevail. If you have questions about any clause, please contact our support team before proceeding.

2. Eligibility & Age Verification

To create an account and use f8888's services, you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age (21+ only). f8888 strictly prohibits the use of its platform by minors. Age verification documents may be requested at any time.
• You must be a natural person acting in your own personal capacity. Corporations, partnerships, or other legal entities may not register as players.
• You must not be listed on any self-exclusion register or have previously been excluded from f8888. Players who have self-excluded must not attempt to re-register.
• You must provide accurate, truthful, and current information during registration and throughout your relationship with f8888. Providing false information is grounds for immediate account closure.

3. Account Registration & Security

Each player may register only one account on f8888. Duplicate accounts are prohibited. If multiple accounts are discovered, f8888 reserves the right to close all associated accounts and void any pending balances. When registering, you agree to the following obligations:

• Keep your login credentials confidential at all times. Do not share your password with any third party. f8888 will never ask you for your password via email or chat.
• Notify [email protected] immediately if you suspect any unauthorised access to your account. You remain responsible for all activity conducted from your account until you notify us.
• Complete any Know Your Customer (KYC) verification requested by f8888 within the stipulated timeframe. Failure to do so may result in account suspension and restricted access to withdrawals.

f8888 employs industry-standard SSL encryption to protect your personal data during transmission. However, you are solely responsible for securing your own device and network. Always log out of your account when using shared or public devices.

4. Deposits & Withdrawals

f8888 supports a range of local and international payment methods to serve Bangladesh-based players. All transactions are processed in Bangladeshi Taka (BDT). Supported payment channels include:

• Mobile financial services: bKash, Nagad, Rocket, and Upay. Deposits via these channels are typically credited within minutes during business hours.
• Card payments: Visa and Mastercard. Processing times may vary based on the issuing bank.
• Minimum deposit is ৳500 and maximum single deposit limits apply per payment method. Withdrawal requests are reviewed within 24 hours and processed to the same payment method used for the original deposit where possible.
• f8888 does not accept third-party payments. Deposits must originate from a payment method registered in your own name. Any third-party transaction may be reversed and the account suspended pending investigation.

f8888 reserves the right to perform enhanced due diligence on any transaction. Large transactions may require supporting documentation such as proof of funds. This is a standard security and compliance measure, not a reflection of suspicion.

5. Bonuses & Promotional Offers

f8888 offers a welcome bonus and ongoing promotional incentives to eligible players. All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. By accepting a bonus, you agree to comply with the specific terms attached to that promotion, which are published on the relevant promotion page. General bonus rules include:

• Bonus funds may only be used for the specific game types stated in the promotion. Using bonus funds on excluded games may forfeit the bonus balance.
• Standard rollover is 20x the bonus amount unless stated otherwise on the promotion page. Wagering must be completed within the validity period shown on the promotion.
• Free spins winnings are credited as bonus funds subject to the same wagering requirement unless explicitly marked as cash spins.
• f8888 reserves the right to withdraw, alter, or discontinue any promotion at any time. Abuse of the bonus system — including collusion, arbitrage betting, or the use of multiple accounts — will result in bonus forfeiture and account suspension.

6. Betting & Gaming Rules

All betting and gaming activity on f8888 is subject to the following rules. These rules apply to sports betting markets (including BPL, IPL, T20 World Cup, and other cricket tournaments), live casino tables, slot games, and all other product verticals available on the platform:

• All bets are final once confirmed. Placed bets cannot be cancelled or amended. It is your responsibility to verify the bet details (selection, stake, odds) before confirming.
• In the event of a manifest error — including incorrect odds, typographical mistakes, or technical malfunction — f8888 reserves the right to declare any affected bet void. Manifest errors are determined at the sole discretion of f8888.
• The use of automated betting software, bots, or any artificial intelligence tools to place bets on f8888 is strictly prohibited. Any accounts detected using such tools will be immediately suspended and outstanding balances forfeited.

7. Responsible Gaming

f8888 is committed to promoting responsible gaming. We strongly encourage all players to gamble only for entertainment, set personal deposit and session limits, and never chase losses. Our platform is intended for adults aged 21 and above only. We offer self-exclusion options, cooling-off periods, and deposit limits to all registered players who request them through our support team.

If you feel that gambling may be negatively affecting your life, your finances, or your relationships, we encourage you to contact our support team or visit the Responsible Gaming section of this website for guidance and resources. f8888 takes player welfare seriously and will act swiftly to assist any player who raises a concern about problem gambling.

8. Intellectual Property

All content on f8888's platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the property of f8888 or its content licensors and is protected under applicable intellectual property law. You may not reproduce, distribute, publicly display, or create derivative works from any f8888 content without the prior written consent of f8888. Unauthorised use of any f8888 intellectual property may result in civil or criminal liability.

9. Limitation of Liability

f8888 provides its platform on an "as is" and "as available" basis. We make no warranties, express or implied, as to the fitness of the platform for any particular purpose, uninterrupted availability, or freedom from errors. f8888 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform.

In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, f8888's liability shall be limited to the maximum extent permitted by applicable law. Total aggregate liability shall in no event exceed the net deposits made by the player in the 30-day period preceding the event giving rise to the claim.

10. Account Suspension & Termination

f8888 reserves the right to suspend or permanently close any player account where there is reasonable suspicion of, or confirmed evidence of, the following conduct:

• Fraud, money laundering, identity theft, or any other criminal activity connected to the account or transactions made through it.
• Exploitation of software errors, game bugs, or any technical vulnerability to gain an unfair financial advantage.
• Providing false registration details, impersonating another individual, or submitting forged KYC documents.

11. Privacy & Data Protection

f8888 is committed to protecting your personal data. Our collection, use, and storage of personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering with f8888, you consent to the processing of your personal data as described in the Privacy Policy. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction.

12. Amendments to These Terms

f8888 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will provide at least 14 days' notice via a prominent notice on our website or by email to your registered address before the changes take effect. If you do not agree with the revised terms, you should close your account and cease using the platform prior to the changes taking effect. Continued use of the platform following the effective date of any amendment constitutes your unconditional acceptance of the updated Terms & Conditions.

13. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising between you and f8888, both parties agree to attempt resolution through good-faith negotiation in the first instance. If a dispute cannot be resolved informally, it shall be referred to binding arbitration. f8888's decisions on matters of platform operation, game outcomes, and account management are final and binding. For any unresolved queries or complaints, please contact our support team at [email protected]. We aim to acknowledge all formal complaints within 48 hours and resolve them within 14 business days.